Terms of Service

Updated at: 2023-09-07.

Terms of Use

Please carefully review these terms of use ("Agreement") before using the services offered by RoboPal LLC ("Company"). By accessing the website and/or mobile app or using the services in any way, you confirm that you have read, understood, and agreed to be bound by the terms and conditions of this agreement. You agree to be a party to this agreement, exclusively governed by its terms. If the terms of this agreement are treated as an offer, acceptance is strictly limited to these terms. If you do not fully agree to all the terms and conditions of this agreement, you are not authorized to use the apps or services. Your use of Company's services is contingent upon your acceptance of all the terms and conditions of this agreement, exclusively. If you disagree with these terms of service, please refrain from utilizing this website or the app.

Who Can Utilize the Services

The Company does not intentionally gather or request personal information from individuals under the age of 13, nor does it knowingly permit such individuals to register for the services. If you are under 13 years old, please refrain from trying to register for the services or providing any information about yourself, such as your name, address, phone number, or email address. No individual under the age of 13 is permitted to submit any personal information to the Company or through the services. If it comes to our attention that we have inadvertently collected personal information from a child under the age of 13 without obtaining parental consent, we will promptly delete that information. If you believe that we may possess any information from or regarding a child under the age of 13, please get in touch with us.

You guarantee and affirm to the Company that:

  1. You have reached the legal age to enter into a legally binding contract with us and are not prohibited by law from accessing or using the services;
  2. All the registration information you provide is accurate and truthful; and
  3. You will sustain the accuracy of this information. You also certify that you are legally authorized to access and use the services, and you bear full responsibility for your selection, use, and access to the services. This agreement is null and void in areas where prohibited by law, and the right to access the services is rescinded in such jurisdictions.

Placing Orders for Goods

By placing an order for goods through the service, you confirm that you possess the legal capacity to enter into binding contracts.

Your Information

If you wish to place an order for goods available on the service, you may be asked to supply certain information relevant to your order, including, without limitation, your name, email, phone number, credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You affirm and warrant that:

  1. You have the legal authority to utilize any credit or debit card(s) or other payment method(s) in connection with any order; and
  2. The information you provide to us is accurate, correct, and complete. By submitting such information, you grant us the right to provide the information to payment processing third parties to facilitate the fulfillment of your order.

Order Cancellation

We retain the right to decline or annul your order at any time for specific reasons, including but not limited to:

  • Availability of goods
  • Errors in the description or pricing of goods
  • Errors in your order
  • We hold the right to decline or cancel your order in the event of suspected fraud or an unauthorized or unlawful transaction.

Your Order Cancellation Rights

Goods purchased cannot be returned according to these terms and conditions and our returns policy. Nonetheless, all users have the option to cancel this service at their discretion.

Our returns policy constitutes an integral component of these terms and conditions. To gain a deeper understanding of your right to cancel your order, please review our returns policy.

Availability, Errors, and Inaccuracies

We continually update our assortment of goods on the service. Goods available on our service may have incorrect descriptions, inaccurate specifications, or unavailability. Additionally, delays in updating information about our goods on the service and in our advertisements on other websites may occur.

We do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to modify or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to alter its prices at any time before confirming an order.

The prices initially quoted may be revised by the Company after order confirmation due to circumstances such as government actions, changes in customs duties, increased shipping expenses, higher foreign exchange costs, and any other factors beyond the Company's control. If such a situation arises, you will be allowed to cancel your order.

Payments

Payment can be made via valid credit cards or debit cards and are subject to validation checks and authorization by your card issuer. If we do not receive the necessary authorization, we will not be responsible for any delay or failure to deliver your order.

Subscriptions

Subscription Period

Some aspects of the service or the entire service may be available only through a paid subscription. You will be billed in advance, either monthly or annually, on a recurring and periodic basis, depending on the subscription plan you select when making the purchase.

At the end of each period, your subscription will automatically renew under the same conditions unless you cancel it, or the Company terminates it.

Subscription Cancellations

You can cancel the renewal of your subscription by contacting us. You will not receive a refund for fees already paid for your current subscription period, and you will retain access to the service until the conclusion of your current subscription period.

Billing

You must provide the Company with accurate and complete billing information, including your full name, address, state, zip code, telephone number, and valid payment method information.

If automatic billing fails for any reason, the Company will issue an electronic invoice, indicating that you must manually complete the full payment within a specified deadline, corresponding to the billing period noted on the invoice.

Fee Changes

The Company may, at its sole discretion and at any time, alter the subscription fees. Any changes to subscription fees will become effective at the end of the then-current subscription period.

The Company will provide you with reasonable prior notice of any change in subscription fees, allowing you to terminate your subscription before the fee change takes effect. Continued use of the service after the subscription fee change becomes effective constitutes your agreement to pay the revised subscription fee.

Refunds

Subscriptions cannot be refunded, in accordance with our refund policy. However, the Company may, at its sole discretion, consider specific refund requests for subscriptions on a case-by-case basis.

Free Trial

The Company may, at its sole discretion, offer a subscription with a free trial for a limited period.

To sign up for a free trial, you may be required to enter your billing information. If you do enter your billing information when signing up for a free trial, you will not be charged until the free trial has expired. On the last day of the free trial period, unless you canceled your subscription, you will be automatically charged the applicable subscription fees for the type of subscription you have selected.

At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the free trial offer, or (ii) cancel such free trial offer.

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors.

The service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Links to Other Websites

Our service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your subscription and access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these terms.

If you wish to terminate your subscription, you may simply discontinue using the service or contact us for assistance.

All provisions of the terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Respect for Intellectual Property Rights

At RoboPal LLC, we hold a strong commitment to respecting the intellectual property rights of others. It is our policy to promptly address any claim suggesting that content posted on our Service infringes upon the copyright or other intellectual property rights of any individual.

If you are a copyright owner or authorized representative, and you believe that your copyrighted work has been used in a manner that constitutes copyright infringement through our Service, we kindly request you to submit a written notice to our designated copyright agent via email at contact@robopal.io. In your notice, please provide a comprehensive description of the alleged infringement.

Please be aware that making false claims of copyright infringement may result in legal consequences, including liability for damages, costs, and attorney's fees.

RoboPal LLC adheres to a general policy in accordance with the Digital Millennium Copyright Act (DMCA), which can be found at DMCA, concerning copyright infringement. The contact information for our Designated Agent to Receive Notification of Claimed Infringement is provided at the end of this section. Our policy consists of:

  1. Blocking access to or removing material that we believe, in good faith, to be copyrighted material that has been unlawfully copied and distributed by any of our advertisers, affiliates, content providers, members, or users.
  2. Suspending service to repeat offenders.

Reporting Copyright Infringements Procedure:

If you believe that material or content accessible through our Services infringes a copyright, please send a notice of copyright infringement containing the following information to our Designated Agent listed below:

  1. A physical or electronic signature of a person authorized to act on behalf of the copyright owner allegedly infringed.
  2. Identification of the copyrighted works or materials being infringed.
  3. A detailed description of the material claimed to be infringing, including its location, so that we can locate and verify its existence.
  4. Contact information of the notifier, including address, telephone number, and, if available, email address.
  5. A statement affirming that the notifier believes in good faith that the material identified in (3) is not authorized by the copyright owner, its agent, or the law.
  6. A statement made under penalty of perjury that the information provided is accurate, and the notifying party is authorized to make the complaint on behalf of the copyright owner.

Upon Receiving a Proper Bona Fide Infringement Notification:

Upon receipt of a valid copyright infringement notification by our Designated Agent, we follow these steps:

  1. Remove or disable access to the infringing material.
  2. Notify the content provider, member, or user about the removal or access disabling of the material.
  3. Inform repeat offenders that their infringing material will be removed from our system, and their access to our Services will be terminated.

Counter-Notice Procedure:

If you believe that the material removed or disabled is not infringing or that you have the right to post and use such material, you may send a counter-notice to our Designated Agent. The counter-notice should contain the following:

  1. Your physical or electronic signature.
  2. Identification of the removed or disabled material and its prior location.
  3. A statement that you have a good faith belief that the removal or disabling was a result of a mistake or misidentification.
  4. Your name, address, telephone number, and, if available, email address.
  5. Additionally, you should include a statement consenting to the jurisdiction of the Federal Court in your location or, if outside the United States, any judicial district where RoboPal LLC operates, and an acknowledgment that you will accept service of process from the notifying party.

If a counter-notice is received, RoboPal LLC may send a copy of it to the original complaining party, indicating that the removed material may be replaced or access to it restored in 10 to 14 business days or more, at our discretion, unless the copyright owner files a legal action against you.

Indemnification

You agree to defend, indemnify, and hold harmless the Company and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of the service, by you or any person using your account and password; (b) a breach of these terms, or (c) content posted on the service.

Limitation of Liability

In no event shall the Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the service is at your sole risk. The service is provided on an "as is" and "as available" basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

The Company its subsidiaries, affiliates, and its licensors do not warrant that (a) the service will function uninterrupted, secure or available at any particular time or location; (b) any errors or defects will be corrected; (c) the service is free of viruses or other harmful components; or (d) the results of using the service will meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These terms shall be governed and construed in accordance with the laws of the United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have had between us regarding the service.

Changes

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will provide notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the service.